Make better documents.

Whether it's resumes or reports, budgets or broadsides, I'm pretty regularly sent working documents from a wide range of people, and over the years I've noticed...

That goddamn mug

I find myself often having to explain to people how our reaction to certain events or actions depends a lot on the existing context where we were relating to...

Cooperative Overlap

One of the biggest sources of miscommunication is people having different styles of communication, or different norms about the right way to express emotion or...

What Works: The Web Way vs. The Wave Way

Google Wave is an impressive set of technologies, the kind of stunningly slick application that literally makes developers stand up and cheer . I’ve played with...

This is how we should talk to kids

Children’s stories should clearly communicate their messages. Unambiguous, no?

Go look at the Internet.

Following up on the conversation about accountability, january one discusses the dark side of blogging from the perspective of the knitting blog community. This...

The Last Orator

There’s very few people who do any amount of public speaking these days that are pleasant to listen to or have anything to say. One of the few exceptions is...

Obsolescence of Happenstance

There’s a subtle significance to the fact that almost all new forms of identity and communication are tied to individuals. From email to mobile phones to IM to...

sublime pleasures

There are some sublime pleasures about this medium, like when it connects us to the best things from the worst days. A year ago I linked to Usman Farman’s story...