Results tagged “condenast”

A year ago, I wrote about the launch of Gourmet Live by Condé Nast. It was a fascinating project for many reasons, ranging from the fact it was bringing back a brand name that lots of people missed, to the tech innovations the team came up with. (For example, I thought/feared Flipboard was going to launch with some of social/game mechanics that Gourmet Live had, but a year later it seems like almost no other reading apps have incorporated those elements.)

Today, the app's doing well, the editorial content is great, and lots of people are reading and buying stories. The team even released a big upgrade to a whole new version that adds iPhone support. (Go get it!) It's a nice case study of how a great app gets built. And the project was particularly satisfying to me because our team at Activate got to collaborate with folks both inside and outside Condé Nast to build Gourmet Live as a sort of "virtual startup". If you caught the "Redefiners" presentation we put up a few weeks ago, you already know the idea — even the biggest, most established companies can adopt some of the principles that tech startups innately obey, like giving enough freedom to really run with their ideas, or being much more iterative and resourceful with a product launch. Good, common sense stuff.

So that's the end of the story, right? Well, no. What happened after that is even more interesting.

Real Startup Guts

Some of us who worked on Gourmet Live were outsiders (not Condé Nast employees) and part of the virtual startup idea is that you can assemble some folks on a team who are there for the duration of the project, in order to tap into talent that's outside the walls of your organization. As Bill Joy said, "No matter who you are, most of the smartest people work for someone else."

You might have heard what some of these folks have been up to over the past year: At Activate, we have been doing lots of strategy work for Condé Nast and our other clients; Elizabeth Spiers became Editor in Chief of the New York Observer; Garrett Murray's Karbon has created a ton of other cool apps for the likes of Yelp and Fast Society; Paul Ford's been all over the intersection of web culture and editorial genius, revealing "Why wasn't I consulted?" as the fundamental question of community on the web; and Andre Torrez and the Simpleform team launched the wonderful MLKSHK (which you should go support.)

But what about the Condé Nast folks who made Gourmet Live happen, and who've kept it vibrant and evolving in the year since its launch? Gourmet Live as it stands today is their baby entirely, especially as it evolves to new platforms like the iPhone. People like Chris Gonzalez, Don Eschenauer, Juliana Stock, Melanie Rivera, Rob Haining do awesome work (think Hall of Fame iOS apps like Epicurious) and if they followed the usual pattern of big companies, they would have gone back to doing just that after Gourmet Live was done.

Interestingly, though, these folks maintained the intensity and focus of launching an ass-kicking iPad app as a virtual startup and decided to do it again. The end result is called Idea Flight, and it's pretty great.

Idea Flight is based on a simple idea: In a meeting where everyone has an iPad in their hands, there's a better way to share documents than printing and passing out handouts. From smartly pulling files out of Dropbox, to simplifying the ability for people in a meeting to connect via LinkedIn, to thoughtful human touches like letting a meeting's leader decide if people can flip ahead in their reading materials or not, there are wonderful design choices. If you have meetings with people who have iPads, you should download the free app.

What's just as compelling as the Idea Flight app is what it shows us about what's possible in big companies. While it's a Condé Nast release, it's not based on any of their well-known magazine titles, it's a new brand that's aimed right at a new target audience of professional users. It uses the strength of the company as an asset, but was still built by a small team and launched at startup speed. And that team is made up of real people who are actually blogging and tweeting about their work, acting like regular iPad app developers, instead of the oddly common conceit that pretends apps are made by some formless corporate entity.

All Startup Everything

As interesting as Idea Flight is, it's just the first of what seems like a whole wave of virtual startups that are doing genuinely interesting projects despite, or perhaps because of being part of giant media companies. At the most recent NY Tech Meetup, we saw a great demo from Manilla. The sign-up flow, features and basic idea all seemed compelling (and it was a Made in NYC startup, like Idea Flight!) so I didn't even notice that Manilla's actually funded by Hearst. Now, Manilla seems to be more like Hulu, a standalone startup, whereas Idea Flight is maybe more like the Nook team at Barnes and Noble, and lives within the parent company.

There are lots more examples, and the few examples of acquisitions where big media companies didn't suck the life out of acquired startups (successes like MSNBC's acquisition of Newsvine and Condé's nab of Reddit come to mind) also demonstrate the point: Big organizations aren't always a lost cause. In the case of Reddit, there's even the unprecedented example of a founder actually returning to a company after having sold a startup, in order to help guide a thriving community.

Closer to my heart, I've always been extremely thankful that AAAS, our benevolent parent organization, lets us run Expert Labs as a virtual startup under their august umbrella.

Why it matters

Aside from giving room for the independence (and egos) of a bunch of creative people who would normally chafe at corporate boundaries, why is the idea of a virtual startup actually important? Isn't this just indulging people who are trying to avoid the rules most of their coworkers have to abide by?

That might be part of it, but I think it points at something deeper: We have to make our big organizations more responsive. Big media companies, government agencies, institutions of any kind — they all shape how our culture and society work. And right now, the only option that creative, inventive people have today if they are not able to work within existing organizational structures is to leave. That's a loss for the organization, because they're watching a talented person walk out the door. But it's a loss for that person, too, because big companies and organizations have a scale and breadth and reach that can impact truly large numbers of people in a meaningful way.

So that is perhaps the final reason that I want to advocate for a conversation around what works, or could work, in forming virtual startups within big organizations: The world needs to make big institutions work better. That's more likely to happen if they can see startup-style innovation as something that's compatible with company culture, instead of in fundamental opposition to it.

Further reading

• A nice Ars Technica interview with Rob Haining, who developed the Idea Flight app, along with a bunch of other popular Condé Nast apps you probably have on your iPhone.
• Redefiners: This is the presentation our team made at Activate to explain a few key concepts about how big companies can grow, and grow smarter. We dive in to a lot of these ideas around slide 32 in the presentation; Somewhere around 100,000 people have seen this slideshow already (to our amazement), so I'm starting to believe that people are finding these ideas useful.
• Mathew Ingram's cry that this is no time for incrementalism, over at GigaOm. I don't agree with 100% of Mathew's assertions, but his firm declaration that big media companies don't have to accept timid strategies was dead on.

The short version: Gourmet Live, the new iPad app that reimagines Gourmet as a sort of massively multiplayer magazine, is live. I've been working on this for the past six months, and I'm enormously proud of it, so if you've got an iPad, you should go get it from the App store and try it out and give some feedback about what you think and how it should evolve. You can also read more about it on the Gourmet Live website.

The longer version: Gourmet Live is something new, and interesting, and I'm excited that Gourmet Live is doing so well — as I write this, it's the #1 iPad Lifestyle app in the store, and just below the Top 10 for free apps overall. But I'm far more proud of the ideas that inform and inspire it, because while the app is just in its very first version, the ideas are deep enough to support Gourmet Live evolving into something truly fantastic. So I thought I'd offer a little peek behind the scenes, because I think it represents something new, and it's gonna take a ton of insight from a bigger community to help it reach its potential.

Now Playing

At Activate, we've been collaborating with the folks at Condé Nast on strategy for some time, and about six months ago, we started what became the Gourmet Live project by asking what a modern, thoughtful, completely native app would look like on devices like the (then not-yet-released) iPad. Because honestly, Condé has already sort of reached the apotheosis of the magazine-forward model of making an iPad app; From simple, clean experiences like the GQ and Vanity Fair apps to the elaborate and beautiful Wired app, they were setting the standard.

But obviously, there's a lot of interesting stuff going on out there from app makers who aren't in the publishing world. Flipboard and Pulse hadn't launched yet back then (though of course our team avidly followed their launches), but Instapaper, iBooks, Kindle — these really simple, clean experiences were kicking ass, by putting great content front and center.

And for me, the apps that take up my time on my iPhone or iPad are Foursquare and Words With Friends and Scrabble. They've got really interesting social aspects and gameplay, but most importantly, they're fun, and engaging, and keep me more connected with my friends.

It's significant that a game like Scrabble happens to be experiencing the greatest popularity of its 70-year history, and that the renaissance is directly attributable to being a really nice social experience that was available on almost every social network and mobile platform out there. That optimistic example suggested that maybe another brand of similar vintage could do the same.

Running With The Idea

With those ideas in mind, we tried an experiment to create a small nimble startup within this giant media company. This startup was going to try to do what the best new app makers do, but using one of the great media names of all time as the foundation. We'd work with Conde Nast to build a team of awesomely talented folks by drafting from within the company and across the world of tech and media.

Astonishingly, the smart people in charge like Conde Nast CEO Chuck Townsend and President Bob Sauerberg heard this idea and after a bit of thought said, "Yes. Let's do it." Frankly, I spend a lot of time around startup folks who are always saying "Sure, let's give it a try!" But I spend a lot less time around folks who have the responsibility of running huge media companies, and my surprise at their agreement was overshadowed by the huge respect I found for seeing that they had that level of curiosity and willingness to try something new.

Ultimately, Gourmet Live began by bringing together people at opposite ends of the continuum of big-and-powerful and small-and-nimble and let them come together as peers to do something awesome. Maybe I'm not as much of a cynic as I used to be, but I found that sort of inspiring. There is something great about discovering that a big, successful institution can still be hungry.

How It Works

The deceptively simple appearance of the Gourmet Live app that's available in the app store masks some pretty ambitious technology. It's probably worth describing how the experience works, if only so you can understand what's new about the whole thing.

You open the app and get a nice cover that fades into a set of stories, and then you tap on the stories to start reading. On some stories, when you finish reading you'll hear a little bell ring and you'll get a reward: access to even more content about that topic. That shows up in the form of a new "issue", and all the issues you collect show up on a Rewards shelf that works a lot like iBooks. Pretty straightforward.

Rewards are the best part of using Gourmet Live — read a story on tailgating, and you'll earn more stories about grilling. The goal was to acknowledge first that content is valuable, and that Gourmet readers are the kind of people who cherish collecting back issues that have meaningful stories in them. But we also wanted to capture some of that delight you get when you read an amazing story and just want to share it with people. Sure, it's "gameplay", but it's not like Gourmet Live is gonna name anybody the Mayor of Cheese.

Though it wasn't a goal, we ended up hitting a lot of buzzwords with the design of the whole Gourmet Live infrastructure: All the content is HTML 5. It's built on Django and speaks JSON. It's hosted in the cloud on EC2. It incorporates both gameplay and a mobile client app, and can make smart use of geolocation though that's not the focus in the first version. It's got a really nimble architecture that lets us push out more ambitious rewards and to build clients for nearly any platform you can imagine.

And best of all, nobody who reads the awesome stories in Gourmet Live has to give a damn about any of that.

The Team

The reason we were able to make an experience that doesn't flaunt its cutting-edge tech and instead favors its awesome content is because we had a team that really, really understood that the priority had to be on the experience. If you read my site, the list of just some of the people on the team will blow your mind:

• The iPad app development was led by Garrett Murray of Karbon, whom you know from apps like Ego
• The gameplay engine development was led by Andre Torrez of Simpleform, whom you knew as CTO and Chief Architect of Federated Media
• The content management system and smart archives were led by Paul Ford, whom you know from his work on Ftrain and as an editor at Harpers

Yeah. And that's just the tech team. On the content side, the lineup had to be just as kickass, because the scariest idea in the world was if we didn't do justice to the Gourmet name. Turns out, we were in fine shape with this team:

• Wrangling content contributors and partnerships was led by Elizabeth Spiers. I take no small amount of pride in having introduced her to Nick Denton not long before she became founding editor of Gawker, but the list of projects she's done in the decade since made her a no-brainer for Gourmet Live
• And the first official producer to join the Gourmet Live team was Kelly Senyei. It was pretty astonishing to meet someone who not only had a great food blog, Just A Taste, but also had both a culinary degree and a serious journalism degree.

Of course, none of that would matter without the fundamental business of our little startup being well-managed. And in addition to the steady guidance of my Activate partner Michael Wolf (see his awesome post about the launch), we were led the whole way by the steady hand of Juliana Stock, who as General Manager set the tone right from the start of the project that Gourmet Live was going to be a hit from the moment it hit the app store.

Half of these folks are people I'd wanted to work with for a decade, and half were ones I wished I'd known about a decade ago. Let me tell you, if you have the chance to ever work with a team half this good, drop whatever you're doing and get in there and ship something awesome.

As we got closer to launch, more and more people from all over Condé Nast got behind the Gourmet Live project, really putting an amazing amount of effort into something that was totally different than any project they'd seen before.

The Guts Of The Thing

Gourmet Live has gotten a pretty good response, and though there are the expected bugs or wonky parts of any version 1.0 app (navigating around can be tricky, some people couldn't sign in when Facebook was down yesterday), overall the idea has been well-received.

But what's actually happening behind the scenes is even more awesome from a tech perspective:

• The app you download is actually a super simple thin client that is less than two megs; All of the content and gameplay comes from the cloud and is cached while you use the app.
• All the actions you do, like favoriting and reading stories, filter through a realtime gameplay engine that gets smarter as more people play. It makes the content and rewards available through a really well-designed API.
• The gameplay engine pulls its content out of a custom-built CMS that incorporates both new content (most of the stories and stuff in Gourmet Live are brand new) as well as being able to reach feed in content dating back a year, a decade, or even half a century, depending on what's been chosen to be shown in the app.

What becomes clear pretty quickly is that this thing is going to evolve, and change shape, almost immediately. I try to pay pretty close attention to this stuff, and I haven't seen a single other app that's trying to combine a really clean design and some really ambitious gameplay elements and a really smart architecture all backing up the best possible content with world-class writing and photography.

I can guarantee that not every idea in Gourmet Live is going to work. But it's more important that it can start to be a framework for building ideas that will work. For almost a decade, I've been writing about ideas like microcontent clients and cloudtop apps and the pushbutton web and the web way and all these other concepts that sound like theoretical bullshit. But the reason why is because sometimes it takes a decade for really good ideas to mature into something great.

I'm pretty convinced Gourmet Live is gonna be something truly great.

Update: Pretty good sign the idea of iteration is really being embraced — there's already an update in progress for the iPad app, based on the feedback that some of the navigation and signin stuff was too complicated. On top of the fact that the gameplay engine's been updated a few times already, it seems like Gourmet Live really has become a living, evolving thing.

Been busy running around doing a bunch of fun stuff lately; Here's some videos with highlights!

The Personal Democracy Forum invited me to talk about what we've been learning at Expert labs, which I summarized in a talk called "Startup.gov" which talks about bringing startup-style principles to government.

Ignite NYC asked me to take five minutes to show twenty slides on any topic as part of Internet Week here in New York. I decided to try to defend the indefensible:

Finally, yesterday we finally announced our first public project at Activate, the work we've been doing to help Condé Nast launch Gourmet Live. Though we've just started to explain the concept to everyone, the fundamentals of an awesome new business and some truly impressive new technology are all laid out in the introductory video:

Phew! More on all of these projects as soon as I get a little bit of time to blog about them, but thanks also to everyone who came out to the internet Week interview and all the great folks I met at Blogging While Brown last weekend. Nothing's more inspiring than the talented people I'm lucky enough to meet at all of the various events I get to attend.

(And yes, as the videos make clear, I really do have a whole closet full of dark suits and pinkish-purple shirts.)