Results tagged “clayjohnson”
Expert Labs Ends and ThinkUp Begins
March 26, 2012
Back in 2009, I founded Expert Labs based on the idea that technology could help all of us better engage with our government and encourage policy makers to listen to us.
The idea was, frankly, a bit nebulous and hard to explain, but the ambition and optimism of the mission has attracted some of the greatest talents I've ever worked with. Gina Trapani joined a few months later, followed a few months later by Andy Baio and finally Clay Johnson. Along the way, we've made some extraordinary progress. From our initial effort supporting the White House's Grand Challenges initiative to publishing deep insights into the Twitter Town Hall at the White House to making detailed recommendations about the future of Open Government and creating a complete overview in infographic form of the White House's use of Twitter in 2011, we've been constantly publishing what we've learned about how government can use social media better to listen to regular citizens.
We're also into making some serious technology. Our flagship platform ThinkUp has been growing by leaps and bounds (more on that below), but it's just as importantly working to power tools like the Federal Social Media Index. The FSMI is the first tool to give a live dashboard of how federal agencies are engaging with citizens on social media, and was probably the first tool to collect all of the different agencies' social media accounts in one place.
Interesting way to look at resonance of ideas in #SOTU from @expertlabs: Twitter Reacts to the State of the Union 2012 t.co/CD98COq2
— Macon Phillips (EOP) (@macon44) January 25, 2012
But Expert Labs was always conceived as an experiment, a focused project backed by the MacArthur Foundation for two years working to get the public to engage with policymaking. When we started in 2009, early in the current administration's tenure, the idea that ordinary people would gather together on social networks in order to have their voices heard by lawmakers seemed ridiculous. Just over two years later, it's not just reality, it's a proven form of engagement which has had profound effects.
We don't claim that Expert Labs caused that success, but we are extremely proud to have played a part in promoting these ideas, in building tools that have helped people understand what's possible, and in engaging an incredibly dedicated and passionate community of technologists, developers, policy makers, public servants and ordinary citizens who are united in the belief that the technologies we use to power the web can also make for a better society.
So, Expert Labs is ending, as we noted on our team blog last week. But the work we've been doing is going to continue in a new format.
(Re-)Introducing ThinkUp
Perhaps more than anything else we've done at Expert Labs, we've been thrilled by the success of our ThinkUp platform. In some ways, it's a simple tool: An open source app that runs on a web server and collects all of your activity and data from your social networks.
But what ThinkUp represents is a lot of important concepts: Owning your actions and words on the web. Encouraging more positive and fruitful conversations on social networks. Gaining insights into ourselves and our friends based on what we say and share. And the possibility of discovering important information or different perspectives if we can return the web back to its natural state of not being beholden to any one company or proprietary network.
We think these goals, and the values that inform them, are important. So Gina Trapani (the creator of ThinkUp) and I, and our open source community of hundreds of people who participate in the project, are going forward with ThinkUp as its own new business. We'll share some parts of the mission of Expert Labs, but express them through a company that's purely focused on making a product, and an experience, that ordinary people on the web can make use of.
We'll talk more about the details of this in the future as things get more defined, but right now there's one specific thing I'd personally ask you to do to help us make this possible:
- Visit our ThinkUp proposal for the Knight News Challenge.
- Like (heart) or Reblog the post on Tumblr.
- Spread the word about our News Challenge entry to encourage your friends to Like it as well.
If we're able to get ThinkUp's submission among the top 5 entries for the News Challenge, it will improve our odds of being considered for a grant from Knight. If you've never given the app a try and you're a geek go Check out ThinkUp and I think you'll see why we're so excited about its potential for the future. Once you've done that, go read Gina Trapani's post about ThinkUp's future, and join us on Github to be part of our future.
Thank You
Finally, I want to extend my sincere thanks to all who have made Expert Labs possible:
- First, our team: Gina Trapani, Andy Baio and Clay Johnson are those rare people who combine boundless passion, tremendous talent and deep conscience to make the world better through their work. I'm glad that I"ll continue working with them all.
- Our incredible Expert Labs advisors: Susan Crawford, Caterina Fake, and Hilary Mason proved indispensable with deeply insightful recommendations at key points in our evolution, and I'm quite thankful for their wisdom.
- Valerie Chang at the MacArthur Foundation has been a tireless supporter of Expert Labs, not just through their obvious sustaining funding for our project, but in the obvious thought and care she put into making sure we've been effective.
- Beth Noveck is the one person without whom Expert Labs may never have existed. Her example, both in her pioneering work around Wiki Government, as well as in her direct inspiration for the project which evolved into Expert Labs, has been indispensable.
- And finally, my most sincere thanks goes to all of our colleagues at the American Association for the Advancement of Science, particularly Dr. Alan Leshner. Dr. Leshner has been tirelessly supportive and endlessly curious about the mission and goals of Expert Labs, giving us extraordinary resources and support even though we have to have been among the more unusual and unprecedented projects in all of AAAS. As a mentor, leader and visionary for new realms of scientific exploration and experimentation, he's been one of the most remarkable people I've had the chance to work with, and all of us at Expert Labs are extremely thankful.
Okay, enough of the awards show thank-yous. We've got work to do! Go Like that Tumblr post and we'll talk more about ThinkUp soon.
The History, and Future, of Web Protest
January 18, 2012
This week, many of the web's most popular sites shuttered their doors in protest of SOPA and PIPA, the pair of bills that had been winding their way through congress with the stated intent of fighting piracy and the unfortunate side effect of fundamentally threatening the web. After this concerted outburst of activism from the web community (which even extended to a first-of-its-kind offline protest by the New York Tech Meetup community), the sponsors of the bills have withdrawn their support, many undecided or former supporters of the bills changed their positions and in all, people who love the web are claiming a victory. Hooray! And it's still not too late to express your displeasure to your elected officials if you'd like to make sure they know how you feel.
But. There are a number of unanswered questions about this victory, and some important questions about what it means going forward, not just for web freedom, but for the technology community as a driver of public policy and legislation. We should start, as always with a brief look back.
Blogs Were Born To Do This
The entire modern social web was born from the blogging movement, and social activism has been part of the blogging medium since its birth. But ironically, the most common form of protest for our young medium has been self-censorship.
- One of the inarguable pioneers of blogging, Dave Winer, started his first blog as the news page of the 24 Hours of Democracy campaign. What was that about? Well, it should sound familiar — the leading voices and sites of the social web spent 24 hours protesting onerous potential legislation that they thought would significantly curtail free speech on the web. SOPA? Nope! It was the Communications Decency Act (CDA) which unified the nascent personal web sixteen years ago, and the protests that accompanied the 24 Hours of Democracy included the Blue Ribbon Campaign and the Black World Wide Web shutdown, which climaxed in an estimated 7% of all active U.S. websites changing their background colors to black in protest.
- Just a few years later, my late, lamented friend Brad Graham, who coined the word "blogosphere", also created one of the first blog-specific protests when he launched the Day Without Weblogs in 1999 in observance of World AIDS Day. Patterned after the Day Without Art, and named "Day Without Weblogs" because the word "blog" was not yet in common usage, this moving demonstration was an annual tradition for many years (eventually evolving into a more information-oriented project called "Link and Think") and carried on the social web's deep tradition of drawing attention by shutting itself down and forcing users to confront a black page. Sadly, it seems much of the early record of Day Without Weblogs has been lost since Brad's untimely passing.
Just at a cultural level, it's fascinating to me that our medium finds that the most powerful thing we can do is deny the rest of the world our voices and creations, and that this almost invariably takes the form of a black screen confronting unsuspecting, perhaps uneducated, and certainly confused non-geeky users.
How It Works
Does this form of protest work? It's hard to say — most of the CDA protests from 1996 took place after the law had already been signed. But we have some feedback on the more contemporary protests:
Seems blogosphere has succeeded in terrorizing many senators and congressmenwho previously committed.Politicians all the same.
— Rupert Murdoch(@rupertmurdoch) January 18, 2012
When Rupert Murdoch dog whistles "terror" about a topic, he's saying he wants some people illegally detained and tortured. So that's a good sign we had some impact.
This is a particularly stunning turn for a few reasons. First, as Bijan Sabet noted, congress members had considered SOPA and PIPA a done deal. Not "likely to pass", but "such a sure thing that I should sponsor it, even though I haven't read it and don't really understand it, so I can have my name on successful legislation".
This is especially remarkable because the tech industry sucks at 1. understanding how legislation happens 2. how legislation can impact their businesses and 3. actually responding to these issues before it's too late. John Battelle discusses this in depth, explaining "[T]he fight isn’t over. In fact, it’s only starting. And the folks who basically wrote SOPA/PIPA are pissed, and they plan on using the same tactics they always have when they don’t get what they want: They’re throwing around their money." Marco Arment continues, correctly, by stating that SOPA will keep coming back, over and over, in some form until it passes. Does that doom us to recurring bouts of black page syndrome? Maybe not.
The Infrastructure
One of the most unheralded successes of this week's SOPA and PIPA victories was the role that pioneering open government and government transparency efforts had in enabling the protests to take off. Just a few weeks ago, few online had heard of either bill, almost no one could understand their potential impact, and even fewer had read the actual bills.
But thanks to efforts like OpenCongress, which routinely creates valuable resources like this look at the money behind SOPA through its support from the Sunlight Foundation and the Participatory Politics Foundation, the web was able to see who was helping pay for the law. Giving that information a place to live on the web was a fundamental step that enabled powerful demonstrations like the GoDaddy protests in which thousands of users moved their business from the company in protest of its support of SOPA. (I have some misgivings about the tactics and effectiveness of that particular protest, but overall as a first example of the organization and focus of those who would object to SOPA, it was inarguably powerful.)
Similarly, the Center for Responsive Politics powered detailed look at lobbying dollars which drove the bills, which organizations like MapLight could use to create a clear picture of how SOPA and PIPA were purchased.
Of course, I've got a dog in this fight; Expert Labs was founded specifically to conduct experiments about getting people on social networks to organize in ways that would allow them to impact policy makers. And we had some amazing successes in unexpected ways — Clay Johnson on our team educated hundreds of thousands of people on how techies can effectively engage with the policy-making processin his piece "Dear Internet: It's No Longer OK to Not Know How Congress Works". And despite her well-earned misgivings about having a disproportionately large social network, Gina Trapani demonstrated the best potential of that network with a result that is best illustrated in a single tweet:
Thx for your input @ginatrapani on #sopa - you, and many others, have asked for our views and we've responded - bit.ly/y8ihzu
— Aneesh Chopra (@aneeshchopra) January 14, 2012
That's the CTO of the United States, Aneesh Chopra, directly thanking Gina for her honest, forceful feedback about SOPA and linking to an official White House response to a petition asking for a veto of SOPA. Despite the well-intentioned skepticism of folks like Felix Salmon in response to my admittedly optimistic visions of "#OccupyWhiteHouse", the idea that this sort of direct online feedback could have a meaningful impact was validated by none other than the Director of the White House's Office of Public Engagement:
Ever wondered if White House is taking @WeThePeople seriously? We are. This #SOPA petition made a big difference bit.ly/wWW82s
— Jon Carson (@JonCarson44) January 14, 2012
Still, amidst the web-nerd triumphalism, it's worth noting: This isn't how I thought it would work. While I've always believed in the potential of the open government and transparency movements, I predicated our work at Expert Labs on the idea that the type of large-scale, effective, (relatively) well-organized demonstrations we've seen against SOPA and PIPA online were unlikely to happen. I was, perhaps, too willing to assume that change would only happen through more traditional channels. While we've made an amazing tech platform in ThinkUp, I was trying to push it to conform to the lobbyists-and-big-dollars world of D.C. today, and this week's victory gives me hope that I was wonderfully, delightfully, completely wrong about that decision.
So Now What?
What we've gotten so far, with our SOPA and PIPA demonstrations, is a first, rough beta test of the power to impact policy online. What we don't have is the way to use this power effectively. We are missing a few key things:
- The ability to organize for issues that aren't life-or-death for big tech players
- The ability to clearly and quickly form communities of interest around particular issues that are complicated
- The desire and willingness to stand up for issues that aren't simply about the self-interest or self-preservation of technology experts
This final point is my biggest concern and greatest wish for our industry. We now know we have the power bend the law to our will, and to make legislators respect our values, if we can just coordinate our efforts and focus our attentions. But there are many issues which have to do with the soul of our nation that may not galvanize a redditor who's only concerned with legislation that might interfere with watching movies online.

We have discovered that our biggest companies, our most popular sites, or most passionate communities on the web are willing to stand up and have a powerful impact on the laws that govern our country. But we're on the fence. Google's spending somewhere around $10 million dollars on old-fashioned lobbying this year. Maybe that's useful — as Clay said, we need to know how the old system works before we can reform it.
But maybe we should be darkening our sites for deeper, more profound issues. We have the ability to affect marriage equality and reproductive freedom and immigration reform and many other issues where those of us who love technology tend to have similar values regardless of which of the traditional political parties we list on our voter registrations.
This is the power we were promised the web would give us. Let's use it.