Media Discontent

August 6, 2004

Two's a trend: See Matt Haughey and Nick Denton both frustrated by media coming at them for quotes on stories that seem to have predetermined agendas. I've had this happen to me a bunch of times, too, and it's one of the reasons that I think blogs are useful as a complement to journalism, since they were both able to get their side of the story out after having been threatened with quotes out of contest.

As Phil Ringnalda noted, every story that we read that's about our industry contains errors, ranging from egregious to merely annoying. What errors are we missing in other stories where we're not already experts?

But what really gores my ox is the awareness that, since every news article I read about something I actually know is completely, utterly, absolutely, factually, wrong, I have to assume that all the ones I read about things I don't know are just as wrong. Maybe they get eight out of ten facts in the article right. How do I know which eight, or more importantly, which two?

Now, I should say in fairness, I know a lot of journalists who like that they can get feedback and corrections on stories from the blogosphere. Hell, that mirrors my own experience, where I'll post about things I don't really have a firm grasp on, in order to start a conversation that helps clarify things. And maybe the reporters who talked to Matt and Nick didn't already have their angles picked out.

I'm a bit biased because recently I've been asked by a few people to give leads or quotes on the Dark Side of Blogging. Everybody is looking for another Heather who got fired for her blog, and they aren't interested in any of the positive stories. We managed to turn one around recently, when Lia talked to a NY Post reporter who was shooting for a Dark Side post and instead got Lia's well-balanced response that "there's a downside to leading a public life but it's worth it for me".

To be fair, I generally think this is more the fault of the editors who assign stories than the writers who are assigned to them, except when it's freelancers pitching the pieces. When I was asked the other day "are there other tragedies than Dooce's firing or Michael Hanscom's Microsoft adventures?" I had sent the following reply:

One thing I would suggest is considering a, well, more uplifting angle. There have been an awful lot of "blogs can cost you your job!" or "make money fast with blogs!" stories, and very few that cover the positive reasons people have weblogs.

For a lot of your audience, this is their first impression of what weblogs can be, and frankly, if they were all about dire consequences, there wouldn't be millions of people publishing weblogs every day.

Most of the people in my social circle have met their spouses/significant others, gotten apartments, gotten jobs, made friends, or (in my case) all of the above because of their weblogs. All that plus they get to participate in a new medium instead of just passively consuming media.

From what I know of [name of publication], the audience is one that appreciates a good positive human story, and it's also much more likely that you'll get some good cooperation or participation from people in the weblog realm who can help strengthen your story.

I'd be glad to talk to your editor if you'd want to pitch a less doom-and-gloom version of the story, but either way thanks for getting in touch, and feel free to call or email if you need any more information or want to try starting a weblog of your own to see how it works.

My general tactic these days is to either say as little as possible, so that nothing can get taken out of context, or to say things that are obtuse enough that nobody could decipher them. "I didn't know that I cared about yogurt until I read the blog."

2 TrackBacks

Last month, I mentioned that I'd been in contact with a magazine reporter who was working on a story about weblogs and some of the potential pitfalls that can come about when recording your life online for the world to see. It appears that Anil has als... Read More

http://www.dashes.com/anil/2004/08/06/media_disconten#c4728... Read More

3 Comments

I've been dealing with the same thing myself off and on over the past few months, as I've been talking with a reporter who is working on a story about weblogging (possibly the same story, though I'm not sure). While when we first started talking I wasn't terribly concerned, as the conversation progressed, I started to wonder about the tone of the final article, enough to finally express my concerns to him.

My communication with him has been spotty lately — primarily my fault, as I got behind in my e-mail — but I'm holding out hope that the final result won't be entirely gloom and doom. We shall see, though…

Although I understand that Nick Denton thinks my Wired News article on Fark allegedly selling paid placement was a non-story - and that because he told me so I shouldn't have bothered to write it - I'd like to point out that he didn't say he was quoted out of context. Nor could he have.

My Denton quote in the story had nothing to do with Fark, but rather with Forbes.com's use of IntelliTxt, a service which provides in-story links to ads.

I understand the problem with quoting people out of context. I'm sure I've done it, though I try hard not to.

But I think your assessment of Denton's complaint is off base. He has every right to argue that there never should have been a story about Fark's alleged practice, but he knew I was doing the story, and he talked to me anyway. I didn't quote him talking about Fark, and so I think your statement that Denton is fortunate to be able to use his blog to get his "side of the story out after having been threatened with quotes out of context" isn't fair.


Wow, Anil... I didn't realize you had so much in common with Donald Rumsfeld there.... ;-)

jd

Sorry, Daniel, I should be clear I'm conflating two things here... There are issues of some reporters taking things out of context, and there are some editors and reporters who have an angle on a story before they've gone out and sought sources, and sometimes those two tendencies overlap. I'm definitely not accusing you of either trait, necessarily, just observing how common it is for bloggers to feel this way.

This is interesting because as a reporter, I've thought about this a great deal. Sometimes I get complaints from subjects of articles regarding not the accuracy of their quotes but the context in which they were used -- this despite every effort I make, as Daniel says he does, of getting things right.

Without slighting the importance of these efforts to get things right, I've come to the conclusion that such issues of context, angle, etc. are just part of the business, and that anyone who talks to reporters is just asking for trouble.

Journalism demands fixed ideas and narratives, and so often life is not as neat and precise -- and if you talk to a reporter, your quote is going to be squeezed into his narrative, and your vision, your narrative, will likely not be reflected in the article. This happens because of the things Anil mentions (editors pre-determining story angles, etc) but also because your narrative, your version of the story, may not be as interesting as the reporter's version, or may not be as salable in the marketplace, or for any number of other reasons.

Because of these realities, every piece of journalism is essentially a little bit of fiction -- which doesn't mean it shouldn't be trusted, just that it's bound to have errors, because any analogue to life has errors.

And so when people ask, What errors are we missing in other stories where we're not already experts? My answer is: A whole lot of probably very serious errors.

It would be nice to see reporter's notes that go with news stories. Perhaps a reporter could post full interviews and notes/research/info as "DVD extras" included with news stories (maybe for a fee or as a subscription benefit).

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