A city covered in coasters

March 1, 2004

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Last week, my former employer decided to include an AOL promotional CD in each copy of the newspaper that was distributed in Manhattan. Now, the thing you have to understand here is that tens of thousands of copies of this newspaper are distributed on the island in a week. And they're free. Piles of free newspapers, sitting in bundles, each containing a worthless CD, and nothing was holding the discs in place within the papers.

So the results were predictable. (And you'll have to forgive the quality of the images, these were shot with my cell phone as I was walking around.) Piles of AOL CDs, covering the sidewalks. And then later in the week, shards of AOL CDs, filling the gutters. It was oddly compelling, and if it hadn't been done on Time Warner's dime, it might even have been considered art.

Maybe back when Steve Case was still around, it could have been a subversive promo. Obey Steve. Steve Case Has A Posse. But alas, Case's coasters are the only legacy of his astonishing ability to destroy a company's valuation.

And though the campaign to flood our mailboxes with "free" hours has gone on for a decade and a half now, progressing from 5.25" floppy to 3.5" floppy to 5" CD, it's never made me feel like it was something I wanted to partake of. I first got an AOL CD back when a CD still seemed like something inherently valuable. Jewel cases alone cost more than blank CDs do now, and the shiny silverness of it inspired much the same reverence in me that the then-current laserdiscs did. This was digital truth.

Now I kick these discs around like there was a hailstorm in hell, like the threat of 1000 HOURS FREE seemed a sufficient substitute for brimstone, and I can't help but think that the people who were on the other end of the modem forgot what the future was supposed to be like. The overwhelming message that's been communicated to me by the sheer unrelentingly perverse ubiquity of this sort of promotion is essentially "Our Service Is Worthless". Maybe it's just my perception of things, but any product you're willing to associate with smashed bits of plastic strewn about the streets of a major metropolis is not exactly nurturing an upscale image. I keep waiting for a murder of end-times crows to swarm and circle, picking up the shiny bits of aluminum that line the curbs.

I'm not inventing anything by noting that AOL CDs suck and are worthless, of course. There's nothing new about them being ugly. I suppose it's a compelling ugliness, at least. We all knew that after the apocalpyse it'd just be cockroaches and televangelists and some militia members camped out in bomb shelters in Montana. But I have yet to see a sci-fi writer who correctly predicted that the twentyfirst century would come along and we'd all be literally walking on discarded piles of digital recordings that promised us the ability to instantly connect with anyone in the world, free of charge. But hey, whadaya know. I've got mail.

4 TrackBacks

I've been home since Friday (see below), so I wondered if it was just my block. Evidently not. It appears... Read More

1000 Hours Free! from Snort a Sprocket on March 1, 2004 10:52 AM

Anil Dash: A City Covered in Coasters. I wonder how much plastic and aluminum AOL wastes on their stupid, never-ending... Read More

AOL CDs attack NYC from JayAllen - The Daily Journey on March 1, 2004 11:11 AM

... Read More

Anil Dash reports: "Last week, my former employer decided to include an AOL promotional CD in each copy of the newspaper that was distributed in Manhattan. Now, the thing you have to understand here is that tens of thousands of... Read More

11 Comments

Well said. Although you are forgetting the contribution AOL make to many a household. Namely all those snazzy new DVD style cases I now have.. all for free. How generous.

I wonder what kind of effect all that wasted plastic generation has on the environment.

Worthless like the free paper it was wrapped in? :)

How old was the AOL CD I found in a box last week: so old that it promised 10 free hours!

I must admit, though, that I was amused quite by their recent TV commercial that depicted a couple making a fish-mosaic out of their CDs.

Don't forget about all those AOL Tins - those CD mailers are good candidates for other uses. There's also the new AOL Wood Box CD mailer, which seems like another good craft project item.

Over here in the UK we don't even warrant 1000 free hours - the offer is still derisory, and AFAIK AOL tries to take over your PC on install, then nails you to their portal.

We string up the coasters on the allotment to scare birds off the vegetables. Better brassica through technology.

would like to see more pictures about ur daily blog. makes more interesting.

It looks like AOK did this in free weeklies elsewhere. I was in Seattle and saw the same effect there. Pick up a paper and a few seconds later, plop... Oh, it's one of THOSE. Where do they come up with 1047 free hours?

AOL should forget about the North American market and go after third world countries - there are millions of people that don't have any internet access, for those people 1000 free hours
is actually useful.

AOL Disks have had some very cool designs - they must have made 1000 different cover art - nobody is putting these into museums.

AOL didn't put any extra free content to promote other AOL Time Warner properties like LOTR or Matrix - pictures, video clips, screensavers and
other movie trailers.

Your description of the shiny shards across the footpaths gave me a flashback to this image, that I'd talked about on a strange anniversary.
www.vandaljewels.net/2002_11_01_mez-at-the_archive.html#84235825
Remember Kristallnacht - 9/11/38
(In Australia 9/11 is November 9th)
November 9th is still a pertinent anniversary: "Kristallnacht - the Night of Broken Glass".
... Morning footpaths were impassable under an icy glittering crust of broken glass and ashes ...

From www.us-israel.org/jsource/Holocaust/kristallnacht.html
... what disturbed the German populace was less the sight of synagogues burning (fires take place all the time...) than of the savage and wasteful vandalism that confronted bystanders everywhere ... What was indeed memorable was the sheer quantity of broken glass ... Germany didn't produce enough plate glass to repair the damages ...
(Another of many sites: www.remember.org/fact.fin.kristal.html )

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