Bill Gates' other company seems

Bill Gates' other company seems quite clueless... Corbis is redoing their back-end systems and just sent out an email containing the following:

In order to accomplish this major upgrade, we need to reload our membership database. This means that your member information and any pictures or products you’ve stored in your Portfolio or Wish List will disappear. (Don’t worry, though, no one else will have access to it.)

Ummm, duh. How hard could it be to convert this data to the new format?

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